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Legal

Privacy Policy

Last updated: 5 July 2025

Introduction

Thank you for choosing to be part of our community at Centivence (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@centivence.com.


When you visit our website centivence.com (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.


This privacy policy applies to all information collected through our websites (such as centivence.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).


Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


What Information Do We Collect?


Personal information you disclose to us


In Short: We collect personal information that you provide to us such as email address and password.

We collect personal information that you voluntarily provide to us when registering on / using our site. The personal information we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:


  • Contact Data. We collect your email address.
  • Credentials. We collect passwords for authentication and account access.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.


Information automatically collected


In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.


We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser type, operating system, language preferences, referring URLs, location, and usage data. This information is needed for security, analytics, and service improvement.


How Do We Use Your Information?


In Short: We process your information for legitimate business interests, to fulfill contracts, comply with legal obligations, and/or with your consent.


We use the information we collect or receive for purposes such as:

  • To facilitate engagement with the website and its content; most notably, creating, storing, and editing scientific content and strategic analyses.
  • Request feedback [for our Business Purposes and/or with your Consent].
  • To protect our Sites [for Business Purposes and/or Legal Reasons].
  • To enforce our terms, conditions and policies [for Business Purposes, Legal Reasons and/or possibly Contractual].
  • To respond to legal requests and prevent harm [for Legal Reasons].
  • For other Business Purposes such as data analysis, identifying usage trends, and improving our services.

Will Your Information Be Shared With Anyone?


In Short: We only share information to comply with laws or to protect your rights.


  • Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements)
  • Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • With your Consent: For any other purpose you approve.

Is Your Information Transferred Internationally?


In Short: We may transfer, store, and process your information in countries other than your own.


Our servers are located in the United States. If you are accessing our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “Disclosure of Your Information” above) in other countries.


If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.


What Is Our Stance On Third-Party Websites?


In Short: We are not responsible for the safety of any information that you share with third-party providers who are not affiliated with our websites.


The Sites may contain links to third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of such third parties and contact them directly to respond to your questions.


How Long Do We Keep Your Information?


In Short: We keep your data as long as necessary to fulfill the purposes outlined unless a longer retention is required by law.


We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).


When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


How Do We Keep Your Information Safe?


In Short: Through appropriate technical and organizational security measures.


We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.


Do We Collect Information From Minors?


In Short: We do not knowingly collect data from or market to children under 18 years of age.


We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, without parental consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@centivence.com.


What Are Your Privacy Rights?


In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.


In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided at the end of this policy. We will consider and act upon any request in accordance with applicable data protection laws.


If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.


If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm


Account Information


You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.


Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.


Do We Use Cookies And Other Tracking Technologies?


In Short: We may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our Sites to help customize the Site and improve your experience.


Do We Use Cookies And Other Tracking Technologies?


A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to us each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.


Types of cookies


Types of cookies that may be used when you visit the Site include: analytics, personalization, security, and site management. For more information on cookie types, please see this explainer.


Control of cookies


Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.


For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or see this explainer.


Other tracking technologies


In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined.


Do We Make Updates To This Policy?


In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.


We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


How Can You Contact Us About This Policy?


If you have questions, contact our Data Protection Officer (DPO) at:


Centivence
Gran Via Corts Catalanes, 307
08014, Barcelona, Spain
Email: info@centivence.com
Phone: +34 684 707 885

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